Job Description

About the job

Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before.

If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team.

At Mambu our people are the foundation! We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

About the team

Customers need to know how to solve their business problems. Mambu is just part of the answer. That is why the Solutions Engineering team exists. We are here to help them understand how they get there with Mambu. We are the SMEs that know all aspects of Mambu and can relate them to the clients requirements.

We evangelise SaaS Core Banking in a market with many legacy systems which are stifling innovation at banks and other financial services providers.

Authenticity is in our DNA. We set out to be trusted advisors both internally and externally. It is our role to ensure that clients can meet their objectives with Mambu. And we become our prospects and customers advocates within Mambu so we ensure that it becomes bigger and better than what it is today.

• Each Solution Consultants / Engineer is responsible for helping our Account Executives and Customer Success Managers (CSMs) to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis.
• You will get the opportunity to work with every type of FinTech company from large banks to small startups while applying your banking and FinTech knowledge to help them design the next generation of financial services.
• Day to day you will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs
• You will get the opWork with ecosystem partners to understand their offerings to advise customers and prospects on solve their problems
• Hand over new projects to the delivery team as well as coordinating with product management on any new features, changes or enhancements
• Provide assistance to marketing by creating content including demo videos, sales demo environments, case studies, blog posts and other collateral

• Several years of experience working in the banking or FinTech industry and deep knowledge of consumer or business lending, deposits products and operations
• Previous experience experience in a pre-sales / solutions engineering role in a SaaS offering
• Experience in responding to formal proposal procedures such as: Requests for Information (RFI) and RFPs
• A consultative mindset of listening, understanding and anticipating customer needs
• Customer facing experience and ability to influence Executive Level audiences
• You are eligible to work in UAE, and you are already living there