Job Description

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Internal Firm Services - Other

Management Level: Manager

Job Description & Summary

The Conflicts Team advises client-facing staff on risk management matters associated with the identification and management of conflicts of interest and sensitive situations arising from client engagements across the ME firm, across all Lines of Service.

We are looking for a Manager who wants to join the Conflicts Team and play a vital role in enabling PwCs growth whilst protecting our reputation and brand.

This is an exciting opportunity for a Manager to be part of this team and contribute to shaping our direction and evolution as we work to support one of the firms key growth areas. You will work as an integral part of this team and be involved in a broad range of activities which will include liaison with internal and client facing partners and staff across the firms Lines of Service, as well as other parts of the firm including Independence, Compliance, the Office of General Counsel (OGC) and the Risk and Quality Teams in each Line of Service.

Although based in Dubai, the role is a regional Middle East role covering all 12 countries in the Middle East and across all Lines of Service. The role is based in Dubai to support the required learning and building relationships with key stakeholders who are based in Dubai. To meet the challenges the role entails, the individual will need to have a heightened risk awareness, excellent communication and writing skills, good coaching skills, attention to detail, a client service mentality and the willingness to learn new technical areas.

The Role Involves The Following

• Reviewing conflict check results to identify legal and commercial conflicts of interest
• Being the first point of escalation for the less experienced members of the team
• Being an escalation point for engagement teams and risk management teams for conflict related matters
• Reviewing searches and where appropriate discussing with the conflict analyst in order to ensure the accuracy and completeness of the searches
• Analysis of the search results in order to ascertain where there is a conflict of interest, and to clear the matter to proceed or to escalate where appropriate
• Escalating and consulting with the Conflicts Team Lead on complex matters
• Understand and identify wider risk and reputational and conflict issues
• Communicating with risk management teams, partners and staff regarding conflict check results/ process
• Ensuring the Jordan Relationship Check team and Conflicts team have a close working relationship with the Dubai team and liaising with them to ensure a smooth working relationship
• Actively contributing to the building of an effective conflicts team, including training and coaching relationship check and conflict team members
• Set up effective ethical wall processes and monitor these on an ongoing basis
  

Specific Responsibilities Include But Are Not Limited To

• Ensuring delivery of high quality, pragmatic and commercial advice that meets the needs of the business and is delivered to high client delivery standards
• Advising on more complex conflict issues and drawing on specialist support from the wider R&Q community (OGC, Independence, Compliance, other LoS R&Q)
• Being the first point of contact for queries from client facing staff and providing pragmatic advice and solutions to their conflict queries
• Contribute to the development of your own and team's technical acumen
• Develop strategies to solve complex technical challenges
• Identifying issues requiring embedding and feeding into development of training and communications plan
• Delivering training to team staff, including one-to-one training and seminar based training, in relation to conflict identification and ethical wall processes
• Understanding of the firm's risk management including global and local conflict of interest policies.
• Proactive in coming up with digital and innovative solutions
• Train, coach, and supervise junior staff
• Continue to develop internal relationships and your PwC brand