Learning & Development Officer
- Dubai, United Arab Emirates
- 1 year ago
- Confidential
- Permanent
- Full time
Job Description
-
Date Posted:
1 year ago -
Location:
Dubai, United Arab Emirates -
Offered Salary:
Confidential -
Gender:
Any -
Headcount:
1 -
Industry:
Human Resources Management / Consultancy -
Visa Preference:
Emp Visa - Holders -
Joining Timeline:
15 - 30 Days, 10 - 15 Days, Immediate
Job Description
Our Learning & Development Officer is responsible for coordinating, supporting and delivering a range of Talent and Learning solutions aligned to the organization strategy to ensure the development, improvement, and growth of Maximus employees at all levels of the organization.
Responsibilities
- Assist in the identification of employee learning needs, creation of Individual Development Plans (IDPs) and bi-yearly and annual learning plans.
- Delivery of a range of engaging and interactive learning experiences and programmes through on-line, face-to-face presentation, group facilitation and coaching.
- Assist in the development, maintenance and delivery of a monthly learning and development calendar.
- Actively promote the learning calendar and learning experiences to colleagues.
- Coordinate and monitor employees compliance training requirements ensuring completion targets are achieved.
- Conduct induction training (Corporate and Operational) for new employees to familiarize them with company culture, policy, procedures, systems, and practices.
- Design and deliver role specific training and learning pathways to employees across the business.
- Deliver train-the-trainer sessions to other members of the Talent and learning team.
- Maintain employee learning records on the LMS and produce reports, outlining talent and learning activities, progress, and outcomes.
- Design, deliver, assess and review blended learning programs specifically focused on Maximus Systems including: Max360, Magenta, myHR, MS Office.
- Develop and update talent and learning experiences and resources in accordance with departmental standards.
- Manage and co-ordinate training venues and online learning environment to maximize learner engagement and participation.
- Gather feedback from participants about the learning experiences to assist with continuous improvement.
- Provide support to the Senior Learning & Development Specialist, L&D Business Partner, Senior L&D Facilitators and Talent & Learning Administrator.
- Participate as an active member of the Human Resources team.
Desired Skills and Experience
Knowledge
- Minimum bachelor's degree in a related discipline such as training and development or human resources or related field.
Skills
- Instructional design
- Virtual and instructor led facilitation
- Ability to provide exceptional customer service
- Ability to maintain strong administration skills
- Ability to communicate in a clear, concise, understandable manner and listen attentively to others to understand
- PC literate and an understanding of Microsoft Office Programs
- Training assessment and evaluation
- Report writing
Experience
- Customer facing role experience
- Learning administration work experience
- Designing and delivering training and learning in a corporate environment
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